Hi Guys,
I've just finished reading a very intresting article that I highly recommened to read. it was published in the course "Costumer's relations" in the Technion, it's about an owener of a retail bicycle store in Connecticut that makes a yearly profit of $4.5 million. his secret lies in his unique approach to costumers.
so how can a simple retailer shop make such a profit ?
find out here : http://zanes.com/articles/creating-life-time-customers-pg65.htm