Do You Really Need to Say Thank You?
Is the title of Peter Bregman article in the HBR blog network. Four classes ago we talked about the
importance to say “thank you”. We also learn every class how to behave. In the
article is interesting to realize the power of these words and what may they
come to mean.
“John, the CEO of a sales
organization, sent an email to Tim, an employee several levels below, to
compliment him on his performance in a recent meeting. Tim did not respond to
the email.
About a week later, he was
in John's office applying for an open position that would have been a promotion
into a management role, when John asked him whether he had received the email.
Yes, Tim said, he had. Why, John asked, hadn't he responded? Tim said he didn't
see the need.
But Tim was wrong. John's
email deserved, at the very least, a "thank you."
Tim didn't get the
promotion. Was he passed over solely because he didn't thank John for the
positive feedback? No. But was Tim's lack of response one piece of the Tim
puzzle that convinced John he should choose a better candidate? Undoubtedly”.
Click here to continue:
https://docs.google.com/document/d/14qUgRZTr1H5AkCRQsiWQMvpbQAeJZBEG_j_ReokHO8k/edit
Click here to continue:
The added value of this make-up is to realize the power of “Thank You” and reveal how we forgot it easily in the digital age. Do not say “Thank you” may mean a breakdown in communication, you have not time, you are not interested, etc.
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