Nice article I translated and summed as a
makeup assignment.
The
article tells the evolution of Airbnb.com, a service that allows anyone to turn
hers/his house to a source of revenue and offers tourists a cheap and friendly
alternative to standard hotel rooms.
In the
article we can see a great implementation of many principles we have learned
such as: the lean start up, concierge mvp, triple bottom line and
more
Founded by Joe Gebbia, Brian
Chesky, and Nathan Blecharczyk, the story begins in the living room of Joe and
Brian's San Francisco loft in 2007. Alumni of the Rhode Island School of
Design, they knew that a prominent design conference was coming to town, but
that all the nearby hotel rooms had been booked solid so they decided to offer up their place, along with tasty
breakfast and local hospitality, to a few friendly strangers attending the
event.
Each
guest paid 80$ a night (as opposed to 300 in a hotel) and in return Joe and
Brian offered the breakfast, air port pickup, site seeing and just hanging out
together, they made a total of 1000$ that weekend.
After
many inquiries on where else is this service available, Joe and Brian
thought about the idea of building a web site connecting property owners who
are interested in renting their apartments for short term periods and tourists
looking for a cheap lodging.
Since both Joe and Ben had no technical knowledge in
website building, adding Nathan Blecharczyk to the mix helped them turn the idea into
a functioning website,
Ben tells in the article: "on the first
day we had an idea, on the second day a website and on the third day we started
getting media coverage in interior design blogs"
At first, the start-up encountered the
classical problem of supply and demand, they had to create both.
The company had only 75 hosts at
the beginning of the road, so during a few weeks Ben and Joe went and met
with every one of them, slept in their houses and apartments, basically
using their own service. By doing that they heard many problems they didn't
think of, for example. The owners said they didn't know how to take nice
pictures of their own places, in order to help them the company launched a free
service of apartment photography. Today there are 3000 photographers working
for Airbnb.com
From the day the company was founded
until June of this year as many as 10 million orders were placed in
the website, the majority of them, by outside the U.S. residents. The profit
comes from charging a 3% premium from the owners and a
6%-12% commission from the ordering party,
Airbnb has offices all over the world and works
hard to customize the service to local users in terms of language,
currency and photography.
The local managers use the offered rental
spaces to test them and also in order to keep in touch with the services'
community.
To sum things up , the Airbnb model fits well
into a growing perception call "Sharing Economy" . The main
idea is to create an open market which allows trading a resource that belongs
to the individual but is not in use, or no profit is generated from it.
We also saw principles that we learned in
class:
First the lean start-up , like Joe said, in
three days people were already talking about them.
Second the concierge mvp - going to
the apartments and using them, taking to the owners etc.
Third, PPP - the idea of "sharing economy"
received a lot of support by the winds of change blowing all over the
world (99%, occupy wall street, Israeli demonstrations and
more) and integrates well with the idea of helping your
community and your planet.
Thanks Eyal for sharing. A highly recommended book about the general subject is What's Mine Is Yours: The Rise of Collaborative Consumption.
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